Thank you for contacting us. One of our team will be in touch shortly.
In the meantime, here are answers to our frequently asked questions:
DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?
Absolutely not, we provide free expert advise & free site visits / no obligation quotations.
WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS
Aluminium is the best. They come thermally broken which reduces the chance of condensation, they have thermally efficient, slim sightlines and come in over 200 RAL colours. They also require no maintenance.
HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?
This depends on the product, but usually 6-8 weeks for Aluminium, 10-12 weeks for Timber.
ARE YOUR FITTERS DIRECTLY EMPLOYED?
Yes, we have 2 teams of directly employed fitters. They are very experienced, clean & tidy, polite and are great representatives of our Company.
DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?
Of course, all our installations come with a manufactures guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit and DGCOS ensure that the quality of all its members installation is of high quality.
HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?
That’s our job, we only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.
ARE SASH WINDOWS EXPENSIVE?
Traditional sash windows are typically more expensive than Aluminium or PVCU, due to the quality of the Timber used and the manufacturing process.
WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?
We sell casement, sash, tilt and turn, folding and sliding. We also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.
Our Google Reviews
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The Window Sanctuary supplied and installed our patio doors. We are extremely happy with the service they provided and couldn’t be happier with how the doors have turned out. They are exactly the look and quality that we were after.
ben jeffree
May 21, 2021 -
A great experience with these guys from beginning to end. We had 2 windows replaced and had them altered to larger sizes. Also had 2 doors replaced, one to a full size which meant taking out walls and sidelights. A messy job but the team came in and within 2 days it was out with the old ones, all rubble taken away, and new frames in. The second team then came in to install the glass and the bars and make good the walls inside and out to a fine finish. Couldn't fault it. Amazing work. Would and have recommended this company to everyone who has seen and admired our new windows and doors. A++++
Judith Monk
November 18, 2020 -
Fantastic service and quality products I had my front door replaced by The Window Sanctuary and I am delighted with the results. The fitters were punctual and polite. The process was so quick & easy and any queries I had were dealt with very efficiently. I have no hesitation in recommending this company and will definitely use them again in the future.
James Collins
January 8, 2020 -
Replaced front and side door plus a few windows, very happy with the quality, great sales experience and fitters were friendly. We had a small issue with the door which was quickly fixed
Robert Francis
February 9, 2020 -
We recently had a new front door and windows fitted. Very efficient service from start to finish with everyone extremely helpful. The fitter was very careful especially bearing in mind it was raining on the day of fitting. Would definitely recommend.
Chris Shortman
February 23, 2021