Thank you for contacting us. One of our team will be in touch shortly.
In the meantime, here are answers to our frequently asked questions:
DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?
Absolutely not, we provide free expert advise & free site visits / no obligation quotations.
WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS
Aluminium is the best. They come thermally broken which reduces the chance of condensation, they have thermally efficient, slim sightlines and come in over 200 RAL colours. They also require no maintenance.
HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?
This depends on the product, but usually 6-8 weeks for Aluminium, 10-12 weeks for Timber.
ARE YOUR FITTERS DIRECTLY EMPLOYED?
Yes, we have 2 teams of directly employed fitters. They are very experienced, clean & tidy, polite and are great representatives of our Company.
DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?
Of course, all our installations come with a manufactures guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit and DGCOS ensure that the quality of all its members installation is of high quality.
HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?
That’s our job, we only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.
ARE SASH WINDOWS EXPENSIVE?
Traditional sash windows are typically more expensive than Aluminium or PVCU, due to the quality of the Timber used and the manufacturing process.
WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?
We sell casement, sash, tilt and turn, folding and sliding. We also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.
Our Google Reviews
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Great customer service. Good quality product. We needed a door adjustment and they have sent someone the next day.
Lucy NNN
March 3, 2021 -
I cannot recommend “The Window Sanctuary “ enough. We have a very modern property with large expanses of glass, Aluminium frames were advised and were very competitively priced. The level of customer service was exceptional throughout, the installation process caused minimal disruption and the finished windows and Bi-fold doors look fantastic
meena kharade
October 31, 2019 -
The Window Sanctuary supplied and installed our patio doors. We are extremely happy with the service they provided and couldn’t be happier with how the doors have turned out. They are exactly the look and quality that we were after.
ben jeffree
May 21, 2021 -
The Window Sanctuary supplied and installed a window in the current house we are restoring. We were extremely happy with the service and quality of the window. Would definitely recommend this company for your period windows.
sheldon partridge
August 20, 2021 -
Really enjoyed dealing with the Window Sanctuary. The office team are very friendly and courteous and the installation team were good fun and very thorough. The finishing touches were beyond my expectations. We're delighted with our new windows and the enhanced view they provide.
Tim Glynne-Jones
March 9, 2022