Thank you for contacting us. One of our team will be in touch shortly.
In the meantime, here are answers to our frequently asked questions:
DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?
Absolutely not, we provide free expert advise & free site visits / no obligation quotations.
WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS
Aluminium is the best. They come thermally broken which reduces the chance of condensation, they have thermally efficient, slim sightlines and come in over 200 RAL colours. They also require no maintenance.
HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?
This depends on the product, but usually 6-8 weeks for Aluminium, 10-12 weeks for Timber.
ARE YOUR FITTERS DIRECTLY EMPLOYED?
Yes, we have 2 teams of directly employed fitters. They are very experienced, clean & tidy, polite and are great representatives of our Company.
DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?
Of course, all our installations come with a manufactures guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit and DGCOS ensure that the quality of all its members installation is of high quality.
HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?
That’s our job, we only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.
ARE SASH WINDOWS EXPENSIVE?
Traditional sash windows are typically more expensive than Aluminium or PVCU, due to the quality of the Timber used and the manufacturing process.
WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?
We sell casement, sash, tilt and turn, folding and sliding. We also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.
Our Google Reviews
-
The Window Sanctuary replaced all my old Crittal Windows with slimline heritage aluminium windows to retain the period look of my grade 2 listed property and furthermore replaced the old rotten timber sash windows with new hardwood timber sash windows bringing the property back to life. The guys were hardworking very knowledgeable and very professional I wouldn’t hesitate to recommend this firm highly enough Warm regards Fraser Owen
Fraser Owen
April 4, 2022 -
Replaced front and side door plus a few windows, very happy with the quality, great sales experience and fitters were friendly. We had a small issue with the door which was quickly fixed
Robert Francis
February 9, 2020 -
Very professional. I have used other window companies before but the service provided by them left much to be desired when compared to Window Santuary. Any snagging problem was promptly sorted out by the management promptly and to our satisfaction. The workers were very punctual, came daily and stopped only when fully finished. I would highly recommend this window company to others.
Raghu Lall
October 30, 2019 -
Delighted with the new windows that we just had fitted. They are top quality and look amazing. They were very professionally fitted, with great attention to detail. I thoroughly recommend them.
Scott MacDonald
November 27, 2020 -
One year ago we had our windows and doors installed. We are very happy with the product so far. What made me write a review one year later is their amazing customer service. Our door needed adjustment and I asked someone to look at it and fix it. They send an engineer the next day, who came on time and managed to fix it. Very pleased. As it is quite rare these days, companies cut corners and dont look after their clients.
Lucy Niz
October 4, 2020