Thank you for contacting us. One of our team will be in touch shortly.
In the meantime, here are answers to our frequently asked questions:
DO YOU CHARGE FOR SITE VISITS / QUOTATIONS?
Absolutely not, we provide free expert advise & free site visits / no obligation quotations.
WHAT’S THE BEST MATERIAL FOR BI-FOLDING & SLIDING PATIO DOORS
Aluminium is the best. They come thermally broken which reduces the chance of condensation, they have thermally efficient, slim sightlines and come in over 200 RAL colours. They also require no maintenance.
HOW LONG DOES IT TAKE FROM POINT OF SALE TO INSTALLATION?
This depends on the product, but usually 6-8 weeks for Aluminium, 10-12 weeks for Timber.
ARE YOUR FITTERS DIRECTLY EMPLOYED?
Yes, we have 2 teams of directly employed fitters. They are very experienced, clean & tidy, polite and are great representatives of our Company.
DO YOUR WINDOWS / DOORS COME WITH A GUARANTEE?
Of course, all our installations come with a manufactures guarantee and a 10 year installation backed warranty. We are also members of the DGCOS which protects your deposit and DGCOS ensure that the quality of all its members installation is of high quality.
HOW CAN WE TELL IF THE PRODUCT IS WELL MANUFACTURED / GOOD QUALITY?
That’s our job, we only use fabricators who we know and trust. We visit their factories and ensure the latest tooling is used and the correct manufacturing procedures and standards are met.
ARE SASH WINDOWS EXPENSIVE?
Traditional sash windows are typically more expensive than Aluminium or PVCU, due to the quality of the Timber used and the manufacturing process.
WHAT STYLES / TYPES OF WINDOWS DO YOU SELL?
We sell casement, sash, tilt and turn, folding and sliding. We also sell internal secondary glazing should you not wish to replace your original windows or your property is listed.
Our Google Reviews
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The team did a great job installing new sash windows in our flat: the wood grain effect on their PVC looks great, they took away our old windows and worked swiftly, on time and on budget to get the new ones fitted. I can definitely recommend them! Thanks!
Claire C
February 24, 2020 -
A great experience with these guys from beginning to end. We had 2 windows replaced and had them altered to larger sizes. Also had 2 doors replaced, one to a full size which meant taking out walls and sidelights. A messy job but the team came in and within 2 days it was out with the old ones, all rubble taken away, and new frames in. The second team then came in to install the glass and the bars and make good the walls inside and out to a fine finish. Couldn't fault it. Amazing work. Would and have recommended this company to everyone who has seen and admired our new windows and doors. A++++
Judith Monk
November 18, 2020 -
Great family company. Quality workmanship. Highly recommended.
Mark Childs
July 4, 2021 -
The team at The Window Sanctuary have been a delight to work with. They have given us really personal customer service, ensuring that every final detail works for us and our build and have listened to what is important to us (happy to be flex when we change our minds!). Quick to respond and offering a really consultative approach, alongside good value for high quality products, I would strongly recommend their service. I was really specific in what I wanted for bifold doors, wanting time achieve that much coveted Crittall appearance and they’ve made this work for us with a good quality option that doesn’t break the bank. What a find!
Abigail Barclay
January 20, 2021 -
From the start The Window Sanctuary were friendly and polite and a pleasure to deal with. They offered lots of advice, especially helpful as our installation was a little tricky. We also had lots of issues with our extension which caused delays our end, which The Window Sanctuary worked around, even though it meant the installation had to be carried out in two lots, when initially it was meant to happen in one go - they were very accommodating and patient, thank you! Would definitely recommend.
Nicola Bandy
January 2, 2022